Service commitment：

Promises of Shandong Taikai Transformer Co., Ltd:

(1)   Strengthen the supervision of quality, ensure effective operation of quality control system, and make sure that the products of our company meet the criterion and requirement of contract.

(2)   Ensure high grade service before and after sale, introduce the performance of transformer and requirement for use, provide related technical information and to be good consultants of users. We will figure out disposal method 24 hours when informed the operation problems by customer. We promise to send technicians as soon as possible if there is a need of handing in site.

(3)   We are willing to be supervised by users for important project product.

(4)   We will send technicians to install and debug the equipment before operation when we are informed of needing service. The equipment can put into operation only when we and users confirm it.

(5)   Fulfill the promise of repair, return and change in time limit.

(6)   We offer the fittings and repairing service according to the requirement of customer for product over time limit of repair, return and change.